Malcolm & Cynthia Pollard
All the people we deal with make you feel like you’re the only person they deal with. They’re very individual in the way they handle your issues.
Malcolm & Cynthia Pollard
When we first started to consider retirement, we were aware that the change in our lives was going to be massive. Could we do it? Could we afford it? Could we afford to educate our university-age children? How are we going to manage? How are we going to live the life we want and not miss out on the retirement we want?
Going to see Nick at Henwood Court reassured us that we could. He showed us how we could make it happen and how he would help us. He was immediately someone we could trust. We often say to him after a meeting, “coming to see you Nick is like counselling.”
The first couple of meetings were quite emotional. Nick is a good listener, and that’s something you find across the team at Henwood Court; they listen. All the people we deal with make you feel like you’re the only person they deal with. They’re very individual in the way they handle your issues.
Ten years on, we’re in better financial shape than we were, even though we’ve done lots of lovely things in that time. Nick gave us the confidence to buy the house, go on holiday and buy a nice car, amongst other things. I don’t think we’d have had the courage, confidence or wherewithal otherwise.
Nick was immediately someone we could trust.
It’s nice to have the ability to have investments, but there’s a lot of work and stress that goes into that. Most people don’t do it very well. We were useless, because we didn’t really know what we were doing.
What’s great about Henwood is that they have a comprehensive approach. It makes sense. Leave investing to the experts; that’s what they’re good at.
Don’t waste your time. It’s yours to enjoy.
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We can rest assured that the decisions we are making are good ones and that our family and children are going to be looked after.
If I was to have planned what I would want from a service, Nick and his team have ticked every box.
We always get the impression that the whole team at Henwood have our best interests at heart and are focused on what we want to do, rather than pushing products and services.
One of our friends had recommended Henwood and we were immediately impressed.
We’re heading in a much better direction than we’d ever get to with another financial adviser. It’s not too strong to say it has changed our lives.
A business owner should engage with a financial planner at the earliest opportunity so they build up a relationship and have a support network behind them.
Some of the questions Nick was asking us were much broader than just looking at finances, he was looking at lifestyle choices.
We didn’t get here by accident. We had help from Henwood. We feel incredibly lucky and fortunate to have this time.
I’ve been impressed by the way Nick has chosen to work with a select number of higher value clients, which means the business can deliver a highly personal service.
Henwood really has helped us to live the life we want. All the staff know us and give us a warm welcome whenever we go there and I trust the whole team for their knowledge.
I felt an instantaneous connection with Henwood and the way they operate their business. They have a totally customer-centric and relationship-based approach.
