Victoria Platt


At work

As our client relationship director, Victoria is fanatical about the customer experience. Victoria’s day-to-day work involves managing all the areas that influence this by way of the work within the team, the service delivery and marketing of the business. Victoria loves the constant development and the fact it never stands still.

Victoria is also involved in the planning of company events and business networking to promote what the business does.


At home

Victoria is married to Nick and they have two daughters, as well as a miniature poodle named Rupert. Their daughters keep her busy and she loves spending time with them: whether that’s getting her horse fix with her eldest who enjoys riding, or her shopping fix with her youngest who loves fashion.

Victoria enjoys cycling with Nick or her girlfriends (which can be more chatting than pedalling!). She’s looking forward to exploring more of Europe by bike in the future. Laughing is her favourite past time, as well as hearing the laughter of great friends and family.

Spotlight questions

Getting to know

What do you enjoy most about your job?

I enjoy seeing the positive outcomes of the work we do with our clients and spending time with a great team of people.

What motivates you at work?

The buzz of a busy office and seeing the positive difference we make to clients’ lives and sharing their stories. Our hard-working team motivates me to build this business.

Who inspires you? Why?

Olympic athletes due to the hard work, training and commitment to be the very best. Particularly during Covid when they were unable to get to their usual training facility and made the most of what they had.

Tell us something people may be surprised to learn about you…

I wanted to learn to play the piano before I was 40 – whoops, I missed that one!

What’s at the top of your bucket list?

Currently it’s to cycle from Land's End to John O’Groats in a week. My bucket list changes regularly but often involves my bike.

contact us

We’re here to help

0121 313 1370
The Cruck Barn
20 Country Park View
Sutton Coldfield
B76 1TE